Contact

Customer Service Hours

Our phone lines are open:

May to October: Monday - Friday, 10 am - 5 pm
November to April: Monday - Friday, 10 am - 4 pm

Our customer service representatives are happy to answer any questions you may have about placing your order online. Call 207-594-0694 or toll free 1-866-AT-AVENA (1-866-282-8362). You may also fax your order to us at 207-594-2975.

Customer Call-In Hour

On Wednesdays between 1 - 2 pm EST, a staff herbalist is available for your brief questions about our products - just call 207-596-0714. Each call is one-on-one between you and the herbalist.

Shop & Garden Hours

Our shop and gardens are open to the public year-round:

May to October: Monday - Friday, 12 - 5 pm
November to April: Monday - Friday, 12 - 4 pm

Medical Advice

Due to FDA regulations, our customer service representatives are not permitted to prescribe, make medical claims on our products or offer any medical advice.

Booking Events

If you would like to book an event either at Avena Botanicals or with Avena Botanicals off-site, please contact us using the form on this page to request an Intake Form.

Sales/Marketing Inquiries

For press, media, and any sales/marketing inquiries, please contact us at pr@avenabotanicals.com.

For Inquiries

For the fastest response with your questions/concerns, please call our office at 207-594-0694 between 10am - 5pm EST, Monday - Friday.

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Our Products & Services

Our Commitment

Avena Botanicals makes herbal products using fresh, organic & biodynamic herbs. We believe that these vital plants and a sacred connection to place promote wellness of the body, mind, and spirit and encourage humans to be mindful and loving stewards of the Earth. Our herbs are hand-harvested in the spirit of joy and immediately processed in our on-site production facility in Rockport, Maine. All of our herbal products are hand-crafted and will always be made in this artisanal way. After over three decades in business, we remain committed to offering the highest quality, traditionally-crafted herbal products possible.

Stay in Touch

Avena Botanicals
219 Mill Street
Rockport, Maine 04856

ph: 866-282-8362 | fax: 207-594-2975